About Us
Headquartered in Milwaukee, Wisconsin, dialPROS is a dynamic, multi-faceted, lead generation and marketing outsource company we specialize in inbound, outbound and e-bound campaigns. With a focus on cold calling the right people in the organization so clients have the best possible reach into their sought after prospect pool.
Over the last 10 years, we have successfully managed our growth without sacrificing quality or attention to detail. As a result, dialPROS has helped our clients grow their businesses exponentially and has a reputation for providing the highest quality lead generation, telemarketing, and appointment setting services in the industry. In fact, new clients come our way every day who share experiences of less than successful telemarketing campaigns with less reputable firms. Our clients stay because we achieve results that drive their increased revenue.
dialPROS is a premier provider of telemarketing and call center solutions to many industries and vertical market segments. We have offices across the united states supplying inbound, outbound and call center outsource services for all types of businesses, organizations, and industries.
dialPROS maintains a state-of-the-art computer integrated telephony system to serve a wide range of corporate, customer service, and e-commerce clients. dialPROS employs a top notch IT team who ensures high availability of our systems and technologies to ensure our clients campaigns run smoothly day in and day out.
When a situation arises, dialPROS IT team stands at the ready 24×7, 365 to keep our systems running effectively.
Our Management Team and Staff
dialPROS Management Team and staff has developed a solid reputation and history of success and customer satisfaction with our clients, partners and others through our experience, values and focus on the results of our customers. Thank you again for choosing dialPROS.
Our Mission
To understand a company, it’s important to understand what is valuable to them. To dialPROS, it’s our clients or as we refer to them, our friends. Bar none.
MISSION: “To be the “voice” of our clients prospect marketing initiatives.”
Our Approach
Our approach is a combination of thoughtful selection of people, thorough & proven processes, and Best in Class technology. We leverage best in class proprietary technology along with Industry Leading technology to monitor every keyword every day, report proactively at any level of detail, maximize top line revenues without sacrificing profitability, and grow your business together.
Starts with the strongest management…
Superior management is our most important competitive advantage. Each of dialPROS departments is the best in the industry. Many of our managers have been with us since we opened our doors, and all have core skills in telemarketing, call center, appointment setting, lead generation, management and oversight. Their past careers spanned the industries we contact and backgrounds in process and quality assurance as well as strong customer focused skills.
Continues with the best team….
dialPROS only employs the “best of the best”. We conduct a rigorous selection process when adding new members to the dialPROS team, and only pick those with strong work ethics, superior performance records, friendly and personable demeanor, and passion in what they do. dialPROS team members are trained in all aspects of client representation and employ a conversational approach comprised of listening and effective communication with your potential prospects. Our team are experts at lead generation through telemarketing cold calling with a strong history of appointment setting to key prospects. We only hire the best.
Run efficient campaigns…
dialPROS prides itself on our detail and efficient process flow. We begin projects on time, achieve our goals, avoid complications, and provide the highest quality resulting in profitable campaigns that optimize client satisfaction and return on investment. In 11 years, we have not had one complaint, nor one client seek a refund as a result of a dialPROS campaign error. The reason for this accolade is we operate on the guiding principles of legal – moral – ethical. We only partner with firms and clients who subscribe to similar business philosophies. This results in a cohesive and mutually beneficial partnership.
Outstanding customer service…
We provide our clients with control, flexibility, quality, dependability, stability, and commitment, as well as professionalism, passion and commitment. We continually aim to improve the results we deliver our clients by reviewing and analyzing data collected throughout the project. This may include live monitoring, ongoing training and script revisions as needed, reviewing the dialing team to ensure fit, suggesting changes where necessary, and our industry famous “post-mortem sessions”. We provide the flexibility our clients need when developing and managing a project and continuously look for ways to improve the information we produce. Professionalism…
Our business is built on reputation, repeat business, customer retention and customer referrals. We know from experience that quality, professionalism, and high ethical standards are essential to client and customer satisfaction. We establish a climate of mutual respect from day one. We follow through with our commitments and have frequent and clear communication with our clients. We are a firm that focuses on increasing your visibility through many channels of marketing strategies.
We are judged by how well we perform. Time and time again clients comment on our professional telemarketing, cold calling, and appointment setting capabilities. We believe we are the highest quality telemarketing organization in the US. Our objective is to increase your companies visibility and interest from your prospect pool by driving interest in your good or service which will in turn, increase your client base and revenue.
We are extremely proud of our long-term client relationships, in fact our very first client of 11 years is still with us. To learn more about dialPROS, please browse our site and ask your Business Development Representative any questions you like. Thank you again for choosing dialPROS.
